Shipping policy

Shipping Policy

At CASAVIO, we aim to process and deliver your order as quickly and carefully as possible.

Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery Time
Estimated delivery times are generally 6–12 business days after processing. Delivery times may vary depending on the destination, carrier, local customs procedures, public holidays, or other circumstances beyond our control.

Shipping Costs
Any applicable shipping costs will be clearly displayed during checkout before you complete your purchase.

Tracking
When tracking information is available, you will receive it by email after your order has been dispatched. Please allow some time for tracking information to become active.

International Shipping
CASAVIO may ship orders internationally to supported destinations. Additional delivery time may apply to international orders.

Delays
Occasionally, deliveries may experience unexpected delays. If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist you.

Incorrect Address
Customers are responsible for providing accurate shipping information. If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Questions about your shipment?
Contact us at support@casavio-home.com.

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